Privacy Policy

Last Updated: 29 November 2025

This Privacy Policy explains how BeMyMentor (“we”, “our”, “us”) collects, uses, stores, and protects personal information provided by Mentors using the BeMyMentor Platform (“Platform”). By registering as a Mentor, you acknowledge that you have read and understood this Privacy Policy and consent to its practices.

1. Information We Collect

We collect the following categories of information when you register or use the Platform:

1.1 Personal & Professional Information

Full name, contact number, email address, date of birth
Professional background, expertise, experience, qualifications
Profile content including bio, work samples, and media uploads

1.2 Verification & Compliance Information

Government IDs or documents (PAN, Aadhaar, Passport, etc.) if required for verification
Tax information (GST, invoices, bank account details for payouts)

1.3 Platform Usage Data

Login activity, device information, IP address, and session logs
Feedback, ratings, and performance data
Communication records conducted on-platform

1.4 Payment Data

Transaction details and payout status (via our payment partners)

2. How We Use Your Information

We process Mentor data for the following purposes:

To create and manage mentor accounts
To verify identity and professional credibility
To schedule mentoring sessions and manage bookings
To process payments and invoices
To enable platform communications between mentors and mentees
To improve Platform performance and personalize Mentor experience
To provide customer support and resolve disputes
To meet regulatory and tax requirements

We do not sell or rent personal information to any third party.

3. Cookies & Tracking

We may use cookies and analytical tools to:

Improve usability and Platform performance
Prevent fraudulent activity
Store login preferences

You may disable cookies through browser settings, but doing so may affect Platform functionality.

4. Data Sharing & Third-Party Tools

Your data may be shared only with:

Payment gateways
Cloud storage, scheduling, and video meeting providers
Verification agencies (if required)
Legal and compliance authorities, when mandated

We ensure that all third-party partners follow adequate data protection standards.

We do not share personal contact details such as phone number or email with other users without your consent.

5. Confidentiality & Security

BeMyMentor follows secure data handling practices in compliance with the Digital Personal Data Protection Act, 2023 (India).
We use encryption, secure storage, and controlled access to protect your data.

You are required to:

Maintain confidentiality of mentee data and session content
Never share recordings or information without permission

Confidentiality obligations continue for three (3) years after account termination.

6. Data Retention

We retain information:

While your account is active
Up to 90 days after account suspension/termination for audit and compliance
Payment and tax records as per statutory legal requirements

7. Your Rights

Under the DPDP Act 2023, you have the right to:

Access your data
Request correction or updates
Request deletion (subject to legal requirements)
Withdraw consent for non-essential processing
Raise complaints regarding misuse or privacy concerns

Requests may be submitted to privacy@bemymentor.com.

8. Limitation of Liability

BeMyMentor is not responsible for:

Any interactions or exchanges that occur outside the Platform
Any loss due to third-party service disruption or technical issues

Mentors are solely responsible for their guidance and professional conduct.

9. Changes to This Policy

BeMyMentor may update this Privacy Policy periodically. Continued usage of the Platform after changes implies acceptance.

10. Contact

For privacy or data protection queries:

📧support@bemymentor.com
BeMyMentor, incorporated under the Companies Act, 2013
Mumbai, India

By registering on BeMyMentor, you consent to the collection and use of your information as described in this Privacy Policy.